After Care
It may be the case that a service rep is unable to provide actionable advice with regard to the day to day realities of operating a machine. We have much experience with most forms of lab equipment and exist to bridge the gap when it comes to aftercare.
We can service specific technical issues on Tecnolabs, Colentas, Devere enlargers, Epson scanners, Rollma cutters, Polielettronica printers and scanners, Noritsu printers and scanners and a few others. In most cases your regional support technician should be the first port of call, if you do not know who this is we can likely put you in touch with them.